Presenters: Shelley Owen & Therese Maher

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1 Program Operations Presenters: Shelley Owen & Therese Maher IMPORTANT NOTE: The Department of Education and Training has aimed to ensure that the information in this presentation is consistent with the VET Student Loans Act 2016 (the Act) and the VET Student Loans Rules 2016 (the Rules), made under the Act, available at However, should there be any differences between this presentation and the Act or Rules, the Act and Rules will take precedence.

2 Outline Program Operations top enquiries VET Student Loans Courses and Loan Caps Determination Data and payment issues Eligibility and documentary evidence Student engagement and progressions IT System updates December, March & June Approved LLN tools Annual Charge Post approval provider requests Third party delivery approval process Request for Additional courses to be added Timing of the annual forecast and coming VSL provider application rounds

3 Nominated contact officers & key personnel

4 Top Enquiries Post Provider approval requests Student Engagement and Progressions VSL Courses and Loan Caps Determination ecaf hints and tips Documentary Evidence and Eligibility Data and Payment errors

5 VSL Courses and Loan Caps Determination 1 January * Course on Determination * Course on RTO scope * Course included in provider s conditions 1 February Course superseded VSL applications for superseded course 1 July New Courses and Loan Caps Determination takes effect superseded course removed; replacement course added NO new VSL applications for superseded course. Continuing access for previously approved Replacement course commences VSL applications for replacement course only * Replacement course added to Determination * Course on RTO scope * Course therefore included refer superseding courses condition * HITS VSL Course List and Fee Limits updated. Queries use the webform:

6 Student Engagement and Progression Around 40,000 progressions as at the third progression point with around 75% submitted Feedback from students are satisfied with their training Good indicator for VSL program

7 Relationship of the student engagement and progression form and the ecaf February progression activity A new ecaf is not required as the student is studying the same course with the same provider. June progression activity ecaf is generated for Course ABC with Provider123 Student withdraws. NEW Progression generated Student indicates they are continuing Student indicates they are resuming and student enters the date of resumption. Student indicates they are continuing

8 How does indexation work?

9 Language Literacy and Numeracy Tool Core Skills Profile for Adults, published by the Australian Council for Educational Research Limited in July 2013 Basic Key Skills Builder (bksb) (Australian Edition) Safe Work Resources VFH LLN Assessment Tool v VETASSESS Test assessment tools approved for specific provider use.

10 Verification of documents Determining the eligibility for a VET Student Loan is the responsibility of the training provider Training providers are required to maintain documentary evidence The department s full privacy policy is available at

11 Tax File Number verification - ecaf Effective from 1 July 2018 ecaf test site includes this function from 21 May 2018 Soft release verification functionality Once introduced, students will not be prevented from submitting their ecaf if the TFN does not verify, but will be prompted to confirm their details with the ATO. TFN handling Privacy Act 1988 regulates the collection, storage, use, disclosure, security and disposal of TFNs legally binding and penalties apply for misuse or non-compliance.

12 VET Student Loan fees for non subsidised students

13 Viewing students accumulated debt amount CHESSN entered into ecaf FEE-HELP Limit Total FEE-HELP consumption CHESSN validated in HEIMS VET course debt amount Check a students accumulated student debt against their FEE- HELP limit and VSL approved courses in the ecaf

14 Annual charge Assists with recovering the costs associated with administering the program $1, $12,480 Three tiers based on student numbers $62,870

15 Mid-way Questions

16 Condition variation requests 31 March 1 July 30 September 1 January Provider submits request for additional courses Provider advised on outcome for additional courses DET assesses application New Loan Caps and Course List Determination takes effect New Loan Caps and Course List Determination takes effect VETloans@education.gov.au

17 Third Party Delivery Restricted to: VET Student Loans approved providers; or TEQSA approved providers; or persons approved by the Secretary Approved VSL Provider Third Party Provider Has my organisation sought approval where another training provider is delivering the courses on behalf of us?

18 Provider application rounds feedback Timing of the next VSL Provider Application Round Time of year How long do you need Application Process Were we clear? Were the tools and information guides helpful? Was the feedback helpful?

19 Resources

20

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