Are you pursuing an artisan or craftsman course?

Transcription

1 CORPORATE BROCHURE

2 Are you pursuing an artisan or craftsman course? HELB provides Technical, Vocational & Education Training [TVET] loans and bursaries to eligible applicants in the public TVET Institutes recognized by the Ministry of Education [MoE], a member of the Kenya Association of Technical Training Institutions [KATTI] and placed by Kenya Universities and Colleges Central Placement Service [KUCCPS] EMPOWERING DREAMS Anniversary Towers, University Way

3 1. ABOUT HELB The Higher Education Loans Board (HELB) was established by an act of Parliament CAP 213A of When it was establish it took over all the function and the responsibilities of management of higher education inancing which was by then being managed by the University Student Loans Scheme (USLS) a department in the Ministry of Education. Under the scheme, Kenyan students pursuing higher education at Makerere, Nairobi and Dar-es-Salaam universities received loans to cover their tuition and personal needs, which they would repay on completion of their education. Though inancing of higher education started in 1952 when the then colonial government awarded loans under the Higher Education Loans Fund [HELF] to Kenyans pursuing university education in universities outside East Africa notably Britain, the USA, the former USSR, India and South Africa. However, USLS lacked the legal basis to recover matured loans from loanees. In addition, the general public and university students wrongly perceived that the loan was a grant from the government, which was not to be repaid. It is against this background that, HELB was established with the mandate of sourcing for funds, allocating and disbursing to needy Kenyan pursuing higher education in recognized institution of higher learning. It also has the mandate of recovering all mature loans disbursed since VISION, MISSION & VALUES VISION: A loan available for every deserving Kenyan enrolled in higher education MISSION: To provide affordable loans to Kenyans pursuing Higher Education through adequate mobilization and prudent management of resources CORE VALUES: [PICE] Professionalism Integrity Courtesy Equity STRATEGIC PILLARS: Financial Sustainability Customer Service delivery Internal Processes re-engineering Institutional Capacity and Corporate Governance HELP EDUCATE TOMORROW, PAY TODAY. 01

4 3.OUR PRODUCTS A. LOANS i. Diploma Students Technical, Vocational, Education and Training (TVET) Loans: Students pursuing Diploma courses, in Institutes recognized by the Ministry of Education, Science and Technology [MoEST] and registered with KUCCPS are eligible for this loan. ii. Undergraduate Students a. Loans for Direct Entry Students (DES): These are students joining public and private universities within the East Africa states from secondary school either through the Kenya University Placement Board Services or as self-sponsored students. The loans attracts an interest of 4%p.a.. The loans range from Kes 37,000 to Kes 60, per year. The students are required to repay their loans on completion of studies. b. Loans for Continuing Education Students (CES): This loan product is for employed students who intend to upgrade their professional skills by pursuing a degree program. This category of loans attracts interest of 12% p.a. Repayment commences immediately after disbursement. The loans are awarded on the basis of the borrower s ability to service the loan while studying. The maximum amount is Kes 100,000 with a minimum of Kes. 50,000. The awarded loan is remitted directly to the University as tuition fees. Applicants are required to pay a loans processing fee of Kes 2,000 upon application. Terms and condition apply. iii. Postgraduate Students: Kenyans pursuing Masters or PhD programmes may access this category of loans to inance their studies. Masters and PhD applicants may receive a maximum of up to Kes 200, per year. The award is based on the ability to service the loan through check off system while studying. A processing fee of Kes 2,000 is charged. Postgraduate loans attract interest of 12% p.a. B. BURSARIES i. Undergraduate bursaries: HELB awards bursaries to extremely needy undergraduate students in the government sponsored programs. ii. Technical, Vocational, Education and Training (TVET) Bursaries: HELB awards bursaries to extremely needy students pursuing Diploma courses, in Institutes recognized by the TVET authority (TVETA) and registered with Kenya Association of Technical Training Institutions (KATTI) C. SCHOLARSHIPS HELB awards partial scholarships to Masters and PhD students. The award is based on the academic merit. A processing fee of Kes 3,000 is payable on submission of the form. Terms and conditions apply. HELP EDUCATE TOMORROW, PAY TODAY. 02

5 D. PARTNERSHIP PRODUCTS i. Training Revolving Fund (TRF): This loan facility is a partnership between HELB and the Ministry of Devolution and Planning. Public Servant pursuing Masters or PhD programmes or short technical and professional examinable courses relevant to their duties may apply for the loan. They may qualify for a minimum of Kes 30, or a maximum of Kes. 500, This category of loans attracts 4% interest. ii. Afya Elimu Fund: This product is a partnership between HELB and USAid funded HRH. Afya Elimu Loans are tailored for Kenyan health care students pursuing Diploma and Certi icate courses in recognized institutions such as KMTC. iii. HELB Universities Partnership: HELB is partnering with universities to support orphans, vulnerable and talented needy students to undertake degree programmes on self-sponsored basis. HELB allocates the maximum allowable to these vulnerable student while the concerned university takes care of the balance through the inancial aid of ice. HELB has already signed an MOU with Kenyatta University. iv. Visa Oshwal Scholarship: HELB has partnered with Visa Oshwal Educational Board to offer scholarships to direct entry university students. The scholarship funds (20) students annually for the total tenure of study for undergraduate degree programmes. The maximum loan award is Kes.100,000 per annum. v. Constituency and County Funds: Helb is partnering with various counties and constituencies (through their CDF) to set up higher education revolving funds. HELP EDUCATE TOMORROW, PAY TODAY. 03

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7 4.SOURCES OF FINANCE HELB s mission is to provide affordable loans to Kenyans pursuing Higher Education through adequate mobilization and prudent management of resources. As a result, the Board relies on multiple sources of inance as follows: A. Government Funding HELB relies primarily on government capitation to inance students pursuing Higher Education in Kenya and East Africa. B. Loan Recoveryi. HELB is mandated to recover funds so as to maintain a revolving fund. The Loan repayment options include: HELB offers various Loan Repayment Methods as follows: i.bank DEPOSIT (by Employer or Self) All payments should be made by direct transfer (EFT), standing order or cash deposit to the HELB collection bank accounts in any of the following banks: BANK ACCOUNT NUMBER BRANCH Citibank Nairobi ELECTRONIC FUNDS TRANSFER (EFT) SWIFT CODE CITIKENA Co-operative Bank Barclays bank KCB Standard Chartered Equity Bank National Bank of Kenya Family Bank Jamii Bora bank University-way Barclays Plaza University-way Koinange street Equity Center Harambee Avenue Family Bank Towers Koinange Street KCOOKENA BARCKENX KCBLKENX SCBLKENX EQBLKENA NBKEKENX FABLKENAXXX CIFIKENA ii.mobile PAYMENT SERVICES M-PESA Using M-PESA (Safaricom) Money Transfer: Select pay bill option Enter HELB business number as Enter your national ID number as your account number Enter amount you want to pay Enter your secret PIN number Con irm transaction and sendnote: The transaction will take 2 business days to re lect in your statement HELP EDUCATE TOMORROW, PAY TODAY. 05

8 iii. CREDIT CARD or DEBIT (ATM) CARD Give authority to HELB to make monthly debits or lump-sum payments directly from your bank account or credit card. This is done by signing the CREDIT CARD AUTHORI- ZATION FORM (CCA) and forwarding the same to HELB. VISA branded credit cards or debit (ATM) cards can also be swiped at HELB of ices. iv. ONLINE PAYMENT via HELB PAYMENT PORTAL You can now pay your HELB loan online. To make your payment: Register an account with HELB online portal; if you already have an account please Login Once logged in, click on Online Services > Online Payment menu. Enter your National ID number as your account number Enter the amount you are paying and click Pay Now. A payment acknowledgement will be issued once the payment is successful. HELB will issue an of icial receipt for the payment. v. DIASPORA LOAN REPAYMENT OPTIONS: a. Wave You can make payments instantly from the US and Canada through Wave via KCB account number Go to to update/download the app and then make transfers immediately. Once you complete the transaction, you will get a wave message like this; Your money transfer has arrived in HELB Revolving Account's KCB account! It may take up to 48 hours to appear in your statement. Here's a receipt of the transaction for your records: Sender: A.N. Other, 1111 Mallison, Mc Leansville, NC Recipient Name: HELB Revolving Account Recipient Number: 4523 Amount Sent: USD Amount Received: Ksh Exchange Rate: Ksh/1 USD Transaction Time: 12:25 PM ET on July 16, Funds are immediately available. It may take up to 48 hours to appear in your statement. Confirmation Number: BAN L us at help@sendwave.com if you have any questions about this transaction! Once you receive the Wave message, kindly forward it to onlinepayments@helb.co.ke a. Equity direct b. Chase bank - Simba pay HELP EDUCATE TOMORROW, PAY TODAY. 06

9 b. Equity Direct from Europe Pay off your student loan quicker with payloan About Payloan Equity Direct is a pan-european regulated online money transfer service operated exclusively by VFX Financial PLC in the UK in partnership with the Equity Bank Group in Africa. How to sign up for Payloan You can register at which is a quick and simple process. There is a dedicated customer service team on hand to help. To use PayLoan simply select HELB from the drop down PayLoan list in "ADD BENEFICIARY". Then add your Student name, and your National ID in the Reference field and "CONFIRM". You can then make a payment to your new Beneficiary and your payment to HELB is processed instantly and you will receive a confirmation and SMS too. :+44 (0) :support@equitydirectafrica.com : c. Chase Bank - Simba Pay from Europe 1. Login/ Register Login or register on the Simbapay website, using your and a password, your account will be set up, choose a mode of payment (Debit or Credit) 2. Payment Navigate to the payment menu, input the paybill number, Input the amount and reference (ID or name) 3. Chase Bank Does the rest The funds will be sent to a Chase Bank (IR) account then settled with HELB. *The payment will be picked in Sterling Pounds GBP. HELP EDUCATE TOMORROW, PAY TODAY. 07

10 HAVE YOU STARTED PAYING YOUR HELB LOAN? EMPOWERING DREAMS M-Pesa: Paybill Number: Account Number: National ID Number EMPOWERING DREAMS / Anniversary Towers 18th Floor, University Way HELP EDUCATE TOMORROW, PAY TODAY. HELP EDUCATE TOMORROW, PAY TODAY. 08

11 5. SERVICE DELIVERY Since its inception, HELB continues to grow with a keen focus in improving Customer Experience through increased touch points and use of Information Technology. HELB services are easily accessible as follows: 1. Contact Centre: Tel: contactcentre@helb.co.ke 2. Social Media: a. HELBPage c. Higher Education Loans Board d. HELBPage e. HELBtube 3. Service Centres at Anniversary Towers complete with Electronic Queue Management: a. The Student Service Centre on Mezzanine One [M1] for all TVET and Undergraduate student loan related queries b. The Customer Experience Centre on Ground Floor to serve all loan repayment, clearance certi icate and post graduate loan application queries. 4. Presence in over 20 HUDUMA centres providing the following services: a. General enquiries on all our products b. Generation and printing of statements c. Facilitation of billing d. Processing and issuance of non-loanee compliance certi icates e. Receiving of bank deposit slips for loan repayments f. Collection of application forms for all HELB products

12 IF YOU EXPERIENCE CORRUPTION, SAY IT! HELB s new Mbinja Portal allows you to anonymously report corruption as and when you experience it. If you don t deal with something when it s small, it ll be even harder to deal with it when it becomes bigger. Msee, if you see something going down, be sure to log on to the platform and PIGA MBINJA!

13 IT S GOOD TO DREAM My dream is to be a news reporter HELP EDUCATE TOMORROW, PAY TODAY

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