Q: Is there a USD conversion feature when I enter the receipt amount? A: Yes.

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1 Cashback Rebate Q: When can I upload my receipts? A: You can upload receipts starting on your registration date. You can not submit receipts that are past the registration date. Q: How do I upload my receipt? A: Creates an image file by taking or scanning a photo of your receipt. Click the Upload button and select the filename corresponding to the image file. From the drop-down list, select the store that corresponds to your receipt. Use the calendar to select the date of purchase for your receipt. Enter the amount corresponding to the receipt. Select the Submit button to complete the receipt upload process. Q: Can I upload a photo of my receipt as an attachment after registering my store and my card? A: You must enter the receipt photo and the amount converted into USD and USD. Q: Is there a USD conversion feature when I enter the receipt amount? A: Yes. Q: Do I need to enter all the card numbers I use for cash back? A: No. Just enter 4 prefixes and 4 backsets. Q: What kind of cards can I use for cash back? A: You can use any card. Q: What are the conditions for receiving receipts? A: It should match the date of use, date submitted, image existence, image clarity, store registration, classification items for registered stores, correspondence of addresses and addresses, total receipts, Inspection will proceed based on the castle, etc. Q: What happens if my receipt is dropped (rejected)? A: If you do not attach your card details, your submitted receipt will be automatically omitted if: If at least one of the conditions is not met If you can not check your usage history (including your sales slip) If it does not match your store classifications If the registered trade name and address differ from the trade name or address on the receipt

2 Expiry date exceeded due date of receipt If the receipt amount does not match the input amount, if the amount is not converted into USD (USD), if the tip and tax are included If the registered card does not match the name specified in your Account Profile If your card usage is not attached If store phone number is not included Q: What happens when I get a fake receipt? A: your membership will be suspended for the time being. Q: What about store classification items? A: Store Classifieds Retail: grocery, convenience store, daily necessities, clothing, decorations / jewelry, home appliances, personal belongings / miscellaneous goods Restaurant: Restaurant, buffet, food court. Transportation: Transportation, including buses, taxis, railways, and harbors. Gas: gas stations, LPG stations, gas stations, Services (beauty, nail, massage, etc.) Entertainment (movies, shows, amusement parks, etc.) Category Services, Entertainment, Store Enrollment Increase from 10 to 12 Q: What are the store registration criteria? A: Your store has the following criteria for registration: All business names that are the same business name, Department stores, outlets, general merchandise shops, multi-store group companies are registered separately. However, when a company can issue a single receipt, it is recognized as a single store. Chain points are individually registered for each branch Q: How do I enter the store name for the chain store? A: Please include the full store name (Ex: Walmart Chicago) Q: What kind of receipts is not allowed? A: Insurance, advertising, utility bills, taxes, service charges, hospital fees, and tuition are not allowed. Q: Can I register online shopping malls? A: Internet shopping, home shopping, network sales, and visit-by-sale stores are not permitted. However, online stores with offline stores are available. Q: Can I get a receipt for my network company? A: No. Q: Can I get my airline receipt? A: No. (The data is not worth it.)

3 Q: Can I get a hotel receipt? A: $ 5 to $ 300. Q: What about the cashback payment process? A: The cashback process is as follows: Receipt condition: A receipt with the date for the end of the month from the 1st of the month Submission Period: Month 1 to 3 Inspection / settlement period: Due date: 10th of May Q: What about my future payment plan? 6/14 ~ 6/30 person receipt 7/3 submission, receipt inspection 8/10 batch payment after receipt of checkup 7/1 ~ 7/31 person receipt 8/3 submission, 9/10 batch payment after receipt inspection 8/1 ~ 8/31/9/3 submissions, receipt confirmation, 10/10 batch paymentthis is done monthly. Q: Will all members have their receipts settled on the last day of the month? A: Yes. That is correct. Q: How do I process new member receipts? A: If you submit your receipt from the date to the end of your month, by the 3rd of the following month, you will receive a cashback of up to $ 130 depending on the result of the check. Your first cashback is when you receive $130. From then on, you will receive a cashback through the same process up to a maximum of $ 260. Switch to pass $ 130 only $ 260 Convert to $ 130 cache when filling up. If your cashback credit is $150, then $20 will be left in your cashback credit and can be used for future cashback credit. Q: If a member has received $130 for his/her first cashback, what happens if his/her commission is between $130 and $260 for the second cashback? A: You will be paid in units of $ 130. Q: How do I receive the cashback? A: You will be issued with a cashback credit. Q: What is the maximum amount of cashback available for monthly personal card usage? A: You can cash back up to 20% of monthly personal usage ($ 1,300 limit of 20% = $260).

4 Q: What is the amount you can input per receipt? A: $ 5 to $ 300 per receipt. (In case of receipt exceeding $ 300, you can enter the amount but only $300 will be accepted. Q: Will I be excluded from the VAT (tax) upon entering the receipt amount? A: Yes. Q: Is there a rollover? Can the exceeding amount be applied to the following month? A: Cashback coverage will be paid up to the monthly limit ($ 260), but will not be reflected in the next month's settlement. Q: My receipts are disappeared. What shoudl I do? A: You can review receipt submission history and processing status on the start page [Receipt Upload] tab and delete it (but not delete it when inspection is completed and expiration is over). If you can not verify, please redemption@tresmore.com Q: Can I change my registered store? A: Yes. Only after deleting all previous data. Q: Can I change my registered card? A: Yes. It is available once a month. Q: Can I upload a registered card to my new card when I lose it? A: Yes. Available. However, if your receipt is lost while registering, you will need to redemption@tresmore.com to register your new card. Q: What happens to my cashback credit after my account becomes inactive? A: it will be gone once your accout becomes inactive. Membership (personal information, pass) Q: How do I edit my personal information? A: After signing in, you can edit it via Account --> account profile or Setting. Q: How much is the membership fee?

5 A: Tresmore membership options are $ per month for members or $ per quarter (3 months). Q: How many accounts can I open? A: Only one account can be opened. ( , mobile phone number can not be duplicated) Q: Can I open my family account? A: Tresmore does not object to family members of many members participating in the business. However, you must understand the company's policy and compensation plans accurately. Any policy violations detected, such as malicious "stacking" or system manipulation, will result in account closure and forfeiture of funds. We have created a compensation plan to create your wealth. Q: What is the minimum age for joining Tresmore? A: The minimum age for enrolling in Tresmore is 18 years. Q: I can not sign in to my account. How do I recover my username or password? A: Your account is disabled or your password is incorrect. If disabled, activate your account. If your password is incorrect, please click the "Forgot Password" button and we will send you an at the registered address. If you still can not find your ID or password, please contact us at info@tresmore.com, including your ID photo. Q: What does "inactive" mean? A: This is a subscription-based service and "inactive" if someone cancels their subscription and their membership fee is not collected when the subscription period expires (by membership type - monthly, quarterly). No one can sign up and receive commission. All inactive members' rights are suspended with all related member benefits. Q: Can I change my username? A: No. Your username is permanent. Q: Is it possible to be a member of a corporation? A: No. Only in personal name. Q: How long will my membership stay? A: based on 1 month, until the day before the next day of registration. June 5 registration date --> July 4

6 July 10 Registration Day --> August 9 August 27 Registration Day --> September 26 Q: Can I revoke my membership? A. Membership cancellation or sponsor changes are not allowed and membership fees are non-refundable. You have read and agreed to our Terms and Conditions for the Company prior to signing up for the Website. Reread the current terms and conditions. "All subsequent dues will not be refundable as the benefits of the service will be realized immediately upon payment." If you do not want to retain your membership, you can delete your billing information after signing in to Tresmore.com If you delete your payment information, your account will not be billed again, and your renewal payment will fail and your account will be deactivated on the next renewal date. Q: How do I renew my membership? A: You'll need to re-register your account every month or every three months to keep your membership. The account expiration period is displayed under the account name in the dashboard. You can renew your account in a number of ways through commissions, TresPass, or direct payments. Even if the account is inactive, you can update it in this way. Q: Can I make my account active with TresPass? A: Yes. Missing the renewal date is not a problem. Just buy a TresPass and sign in to your account. At the top of the page you'll see an "Update" button. Applying TresPass will activate your account Q: What happens to my bonus balance when I deactivate it? A: If you re-activate your membership, you can receive your refund balance. However, if you remain inactive for more than three months, your balance and account will be deleted. Q: Can I transfer, positive, or inherit? A: Yes. Inheritance is possible after confirmation process by submitting inheritance preparation documents (death certificate, family relationship certificate, etc.). Please contact us at account@tresmore.com Q: What is the maximum inactivity period? A: The maximum inactivity period is three months. Your account will be deleted after 3 months. Q: Can I buy a TresPass with my credit card? A: You can not buy TresPass with your credit card.

7 Q: Can I buy a TresPass with commision? A: Yes. Q: How do I pay my monthly fee? A: Members will be automatically charged on the renewal date when they have enough commission or TresPass. They can also manually renew their account. (By member type - monthly, quarterly) Q: What kind of withdrawal payment options does Tresmore have? A: You can pay by wire transfer or thanks matrix card. However, we will have various payment options such as TD ewallet, Bitcoin, Ethereum, TD Gold Coin, Paypal, and Alipay. Commission Q: How do I get my position and compensation plan? A: Silver, Gold, Platinum... Diamond Premiere, and Crown Premiere. Compensation plans are available as Team Bonus, Leadership Bonus and Global Pool Bonus. Q: How are taxes processed? A: American residents earning more than US $ 600 must complete the W9 form at the back office before withdrawing additional funds. At the end of each fiscal year, 1099 will be issued. Non-American residents must complete the IRS W8 BEN form at the backoffice before withdrawing additional funds. This requirement is necessary for companies to clarify non-resident and resident income as part of their tax reporting obligations. Please note that the IRS may share W8 BEN Statements with each State Tax Department. Tax reporting is the responsibility of each individual operator. ewallet Q: When can I transfer from Global ewallet? A: You can transfer from 00:00 to 24:00 on every Sunday in the US Eastern Time.

8 Credit Card Q: When can I apply for a debit card? A: After you sign up, you can use your Global Wallet through verification. To receive a debit card, you must have a commission and card issuance fee. For more information, see the YouTube video ( in the Tres Global ewallet page (see your Video Guide or back office campaign account). Q: ThanksMatrix card does not have chips. Can I withdraw money from ATM machines? A: Chipping and Chipless cards are available for all ATMs. Q: What if I lose my Thanksmatrix card? A: If you apply for a new card, the lost card is automatically deactivated. Company Q: What is Tresmore, LLC? A: CRM and PIMS (Personal Information Management System) platform that provides customers with the ability to provide purchase information to the big data and digital industries with receipt management and to recover cash. Br> Q: Where is Tresmore headquarters located? A: Tresmore is a global business headquartered in the United States. The company address is 3235 Satellite Blvd Suite 290 Duluth, GA Site Q: What other services does Tresmore offer besides receipt cashback? A: Tresmore is not just a recipient of a receipt cashback. We are a company that provides Customer Relationship Management (CRM) / Personal Information Management System (PIMS). Q: How do I contact my company if I have additional questions? A: We're currently receiving questions via only. Please contact us at admin@tresmore.com or info@tresmore.com

9 Tresmore Operations Team

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