Lending. Cash Withdrawal. Change Fees and soiled notes. Service Fees. Current Accounts. Auditors Certificates. Fixed from time to time by the ALCO 8%

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1 TARIFF GUIDE 2018

2 Lending Prime lending rate Penalty interest rate Advances Est fee-corporates (O/D) Est Fee - personal Per transaction service fee Fixed from time to time by the ALCO 8% 4% flat 4% flat Minimum fixed monthly service fee Cash Withdrawal Over the counter- Personal and Business ATM 1.25% of the value 1% of the value Change Fees and soiled notes Change for non-customers Change for customers Soiled notes 2% of amount being changed 1% of amount being changed 2% of amount deposited as soiled notes Service Fees Personal - Silver Personal - Executive Banking Clients Personal - Private Banking Clients Personal - Private Banking Club - Joining Fee Business - Small Business Account Business - Corporate Cheque transactions per month per month $15.00 per month Once-off on opening of account, EURO 15.00, ZAR , GBP 10.00, BWP $40.00, EURO 30.00, ZAR , GBP 25.00, BWP % of cheque value (included in monthly service fee application) Current Accounts Copy statements per page Over 4 mths per page Mini statement (Personal) Mini statement (Business) Copy deposit slips Error in cast per deposit slip n/a Auditors Certificates Certificate of balance Auditors certified return

3 Cheque Books Personal - 25 page Executive 25 page Company - 25 page Technical Irregularities Stop Payment Instruction Refer to Drawer/Insufficient Funds $4.75 Inclusive of $1.25 Stamp duty Inclusive of $1.25 Stamp duty Inclusive of $1.25 Stamp duty Deposit Books Triplicate Loose Dep Slips Document/Voucher search charge $8.00, ZAR 97.60, GBP 5.00, EURO 6.00, BWP $0.10 for below three months, above three months Transfers Telegraphic Transfers - Individuals Telegraphic Transfers - Corporates Inter - account Personal Inter - account Business Telegraphic Transfer Recall MT 191 Telegraphic Transfer Enquiry Charge RTGS-personal RTGS-Business and corporate Rejected RTGS RTGS Recall Charge - initiated by customer Erroneous Incoming RTGS Beneficiary Details Correction Charge Erroneous Incoming RTGS Sending Back to Sender Bank Charge Personalised RTGS Stationery recovery Return of incoming funds after failing to apply Incoming transfers to other banks 1% Min $25.00 Max $ or equivalent in the currency of transfer 1% Min $30.00 Max $ or equivalent in the currency of transfer $ $40.00, GBP 30.00, EURO 40.00, JPY $15.00 per instruction per instruction per instruction $25.00 per instruction No charge $2.50 per instruction $8.00 per pad $50 flat $25 flat Exchange Control CD1 S - Individuals CD1 S - Companies PTSI/GSD/TRI Forms Other applications - Individuals Other applications - Companies Follow ups - Individuals Follow ups - Companies CD1/CD3 CHARGE for reminders and advance payments Follow up on overdues CD1/CD3 CHARGE $6.00 $6.00 $6.00 per letter Foreign Currency Transactions Purchases Sales-Market, space Sales-Foreign Currency Account funds No charge 1% Min $25.00 Max $ No charge

4 Guarantees Commission Establishment fee Shipping Guarantees Outward Guarantees Amendments: Extensions, increases in amount or cancellations Issuance Commission Inwards Guarantees Amendments: Extensions, increases in amounts or cancellations Letters of Credit Outward-commission Extensions Increases in amt Inward - commission Confirmation Payments/Negotiation Amendments/ Cancellations Transferable credits Swift charge per each letter of credit Cancellation fees Documentary collections- Handling and processing fees Import Letters of Credit Discrepancy Fee Draft LC Fees Export Letters of Credit Courier Fees Documents Check/Pre-check Bills For Collection Inward bills for collection Exchange Commission Unpaid Bills Outward bills for collection Exchange Commission (waived on pension cheques) Confirmed Certified list for Auditors Preparing certificates Certificate of balance Bills Discounted Import Documentary Collections Amendments: Extensions, increases in amount or cancellations Export Documentary Collections Courier Fees Amendments: Extensions, increases in amount or cancellation 0.5% Min mthly 4% with Security, 2.5% Back to back with 1st Class bank, 2% pledge, 6% no security Min 3% Min $ % per month on sight Min $ % Min $ $ Refer to Treasury 3% of bill value Min $25.00 Max $ $25.00 flat Refer to Treasury 3% of bill value Min $25.00 Max $ Refer to Treasury for Discount Rates Reports Category report Full general report Safe Custody Open packets-payable in advance Blocked account holders Lodgement Deposit fee Sealed packets-annual Deed Boxes Inspection Fee Confirming Certificates Preparing certificates

5 Safe Deposit Lockers Small (annually- paid in advance) Medium (annually- paid in advance) Large (annually- paid in advance) Access fee Inspection Fee Standard File Interchange (SFI) Installation fee Annual fees Re-Installation fee Late diskette Submission fee Additional Machines Salaries Salaries - Onward Passing Salaries RTGS charges Salary recall Debit Order per file per machine per transaction $1.20 per entry - Onward passing $3.00 per bank per transaction or per file per transaction Paynet Salaries Module Salaries Module - RTGS charge Trade Payments Module (Interbank Transfer) Trade Payments Module (Internal Transfer) per transaction $3.00 per bank $3.00 per transaction Business Online (BOL) BOL Installation fee BOL monthly fee Internal Transfer RTGS $25.00 per transaction per transaction (including gvt levy $0.05) E-Statement (set-up fee) Personal Accounts Corporates Local Debit Card Local Debit Card fee Renewal ZimSwitch POS First debit card free and thereafter. Debit cards are mandatory. $0.10 for purchases up to $10; $0.42 for purchases above $10 International Cards ATM Cash withdrawal - International Mastercard and VISA Card on Stanbic ATM (other bank cards) International ATM Cash withdrawal - Stanbic VISA Card on International VISA ATM (Stanbic Cards) VISA Card - Balance Enquiry ATM Access Charge for International cards 2% Min 2% Min $0.30 $5 per access

6 VISA Blue and VISA Silver Card Replacement of existing Magstripe with chip cards New card/ Replacement/ lost/ expired/ stolen Monthly card maintainance fee VISA Gold Card Replacement of existing Magstripe with chip cards New card/ Replacement/ lost/ expired/ stolen Monthly card maintainance fee $7.00 VISA Platinum Card Replacement of existing Magstripe with chip cards New card/ Replacement/ lost/ expired/ stolen Monthly card maintainance fee Priority Pass - Airport Lounge access $25 per visit Online Banking Registration Funds transfer Own Accounts Stanbic to Stanbic Payments Balance and Statement download Stanbic to Other Banks Airtime Purchases DSTV Payments ZESA Prepaid Token Purchase Blue247 Mobile Banking Registration Mini - statement Funds transfer own accounts Stanbic to Stanbic Payments (inter-account transfers) Balance and statement request Stanbic to other banks (RTGS) Stanbic to other banks (ZIPIT) ZIPIT to wallet (Telecash and OneWallet) Telone ADSL and Wifi Telone Phone Bill Payment ZOL Bill Payment University Fees Payments Airtime Purchases Post Paid Mobile Phone Bills Telecel, Econet and Netone Powertel Pay Merchants (Edgars, Jet, Truworths, Topics, TV Sales & Home) DSTV Payments ZESA Prepaid Token Purchase $4.95 $0.80 $0.10 $0.10 $4.95 $1.95 $1.95 $0.80 Enterprise Online Banking Registration Funds transfer own accounts Stanbic to Stanbic payments Stanbic to other banks (RTGS) Balance and statement download ZESA Prepaid Token Purchase Airtime Purchases DSTV Payments Monthly maintenance Fee: Commercial Agribusiness SME $4.95 $0.80 $5 per month $5 per month $3 per month

7 External Loan Application Applications below USD10M approved by ourselves Applications above USD10M submitted to RBZ for approval Other SMS Alerts Charge Ecocash bank to wallet EcoCash Excesses Penalty Charge Consolidated payments Photocopying $0.03 per alert 1% minimum $1 per entry

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