Financial Package Business Professionals Accountants (CA, CGA or CMA), HEC Montréal, Lawyers and Notaries. Make your finances easier to manage

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1 Financial Package Business Professionals Accountants (CA, CGA or CMA), HEC Montréal, Lawyers and Notaries Make your finances easier to manage

2 Understand, Plan, Act You re 200% dedicated to your profession but you can t be everywhere at once. That s why we re offering you a complete financial package suited to your needs: let us give you access to personalized services and advice! First, we ll take the time to understand your situation and determine your financial profile. Then, we ll take action in order for you to achieve your goals. When you understand what s happening, you can plan accordingly and find the right solutions. This document is provided by National Bank and its group entities for information purposes only, and creates no legal or contractual obligation for National Bank and its group entities. The details of this service offering and the conditions described herein are subject to change.

3 Table of Contents Your financial package at a glance Quickly discover all the advantages of your financial package! BANKING Your dedicated advisor Bank account FINANCING Personal Flex Line Student Line of Credit National Bank OVATION Gold MasterCard INVESTING Investments Private Investment Management Direct Brokerage Full Service Brokerage DOING BUSINESS Non-interest bearing current account Interest bearing current account BusinessFlex Inc. line of credit Term loan Payroll and human resources management services... 23

4 04 FINANCIAL PACKAGE Business Professionals Your financial package at a glance Our approach was designed to offer you a personalized service. Professionals Certified members of a provincial professional order related to the following professions: Accountants (CA, CGA or CMA) Lawyers Notaries (Quebec only) HEC Montréal graduates Students Full-time university students in accounting, accountancy, law or notarial law (minimum required: enrollment in a bachelor program) Intern notaries (Quebec only) Full-time HEC Montréal students

5 05 Quickly discover all the advantages of your financial package! This package includes: Professionals Services of a dedicated advisor. A CDN$ or US$ bank account 1 for only $7.95 per month. If you maintain a minimum monthly balance of $2,500, you won t have to pay the monthly service fee covering the transactions included in the package (see page 8). Personal Flex Line, 2 : A financing option at an advantageous rate with unlimited transactions for a selection of automated services (see page 10). Access * to a National Bank OVATION Gold 1 MasterCard 2, 2 at a reduced annual fee of $75 instead of $95. Two commercial accounts: A current account and a savings account with reduced fees on select transactions (see pages 20 and 21). Plus many other benefits for your personal and commercial banking needs! Students Services of a dedicated advisor. A CDN$ or US$ bank account with no monthly service fees for the transactions included in the package while you are continuing your studies. Student Line of Credit: A financing option at an advantageous rate 3 with unlimited transactions for a selection of automated services (see page 11). Access * to a National Bank OVATION Gold MasterCard with no annual fee for the first two years 4. * Please read the credit terms and conditions in the information box and on the back of the application form at the end of this brochure.

6 06 FINANCIAL PACKAGE Business Professionals Requirements for enrolling in the financial package Be a Canadian citizen or a permanent resident of Canada. Professionals You will have to provide proof of your professional status. Students You will have to visit your branch once a year to update your file. Two pieces of identification, proof of your status as a full-time student and your most recent transcript will be requested. To sign up Make an appointment with a National Bank advisor. Your spouse can enjoy the personal banking advantages of the package as an authorized user*. * For financial packages, only the spouse of the primary cardholder is eligible for an additional card.

7 07 Banking BANKING To each their own specialty While you re busy focusing on the many priorities you have to deal with, we ll help you keep your financial balance by offering you a multitude of services and sound advice. Your dedicated advisor You can count on the services of an advisor who is assigned to you. This qualified professional will analyze your financial situation and recommend appropriate solutions to help you optimize the way you manage your finances.

8 08 FINANCIAL PACKAGE Business Professionals BANKING Bank account You can benefit from a CDN$ or US$ bank account 1 for only $7.95 per month. If you maintain a minimum monthly balance of $2,500, you won t have to pay the monthly fee covering the transactions included in the package. Students do not have to pay the monthly fee while they are continuing their studies. Your CDN$ bank account will also include unlimited transactions for a selection of automated services (see below). Automated services included Client Card purchases in Interac 3, NYCE 4 and Maestro 5 networks Transactions at National Bank banking machines 5 : withdrawals, transfers, bill payments and withdrawals for bill payments Transactions at National Bank branch counters: withdrawals, transfers, bill payments and withdrawals for bill payments Online and mobile transactions 6 : transfers, transfers to another person and bill payments Cheques and debits included Cheques and preauthorized debits 200 personalized cheques per year Cheque certification American Express 8 travellers cheques for one American Express 8 travellers cheques for two: fee of 0.5% Other services included Drafts or money orders Online or mailed account statement Passbook Overdraft protection Use of THE EXCHANGE 7 banking machine network Safety deposit box 7 : 50% off rental charges Professionals Students

9 09 Financing Because you like to go farther FINANCING You ll have the right tool in hand for whenever the desire strikes you to get away, reward yourself or treat someone you care about.

10 10 FINANCIAL PACKAGE Business Professionals Personal Flex Line FINANCING This line of credit 2 gives you access to financing and provides an easy way to manage your banking transactions: Credit limit based on your needs and borrowing capacity Advantageous interest rate Access to funds at all times 8 Possibility of using your Personal Flex Line as your main account Automated services included Client Card purchases in Interac, NYCE and Maestro networks Bill payments at National Bank banking machines Cheques and debits included 200 personalized cheques per year Cheque certification American Express travellers cheques for one American Express travellers cheques for two: fee of 0.5%

11 11 Other services included Drafts and money orders Online or mailed account statement Overdraft protection Use of THE EXCHANGE banking machine network Safety deposit box: 50% off rental charges Insurance 9 Life insurance, disability insurance and critical illness insurance are available at any time For life insurance and critical illness insurance, you can insure any amount you choose, up to the authorized limit. For disability insurance, you can choose a payment depending on your needs Student Line of Credit Finance your studies thanks to this line of credit 2 designed specially for students! You ll be able to obtain cash advances quickly and at an advantageous rate 3. Your Student Line of Credit will also include unlimited transactions for a selection of automated services (see below). Your free services Client Card purchases in Interac, NYCE and Maestro networks Bill payments at National Bank banking machines Overdraft protection Online or mailed account statement

12 12 FINANCIAL PACKAGE Business Professionals Your advantages ACCESS YOUR FUNDS EASILY You can review and increase your credit limit 2 each year according to your needs and level of studies. You can access your Student Line of Credit at any time through our Electronic Banking Solutions. REPAY AT YOUR OWN PACE Only the interest on the principal used has to be repaid monthly during your full-time studies. You may start repaying the principal on your Student Line of Credit once you have a full-time job or no later than 12 months after completing your full-time studies. Your repayment period can be as long as 7 years after the end of your full-time studies. PROTECT YOUR PRINCIPAL ASSET YOU! 9 Life insurance, disability insurance and critical illness insurance are available at any time. For life insurance and critical illness insurance, you can insure any amount you choose, up to the authorized limit. For disability insurance, you can choose a payment depending on your needs.

13 13 National Bank OVATION Gold MasterCard The OVATION Gold MasterCard gives you discounts on banking fees, a well-designed rewards plan and exclusive insurance coverage. The main card is offered at a reduced annual fee of $75 instead of $95. An additional card for your spouse is included. Students Good news! The National Bank OVATION Gold MasterCard is available with no annual fee for the first two years. After that, the regular annual fee in effect will apply 4. A rich and varied À la carte Rewards Plan $1 purchase = 1.25 points Redeem your accumulated points for brand-name merchandise, gift cards, À la carte extras and travel discounts through the rewards program s dedicated travel agency 10. Redeem your points online it s easy! Go to nbcrewards.ca

14 14 FINANCIAL PACKAGE Business Professionals Insurance to give you confidence VEHICLE RENTAL INSURANCE Collision, theft and damage waiver when you rent a vehicle for a period of 31 days or less Coverage up to $2,000 during the vehicle rental period against theft or vandalism to your personal effects PURCHASE PROTECTION Purchase insurance that offers protection in case of theft or damage for 180 days following the date of purchase Extended warranty that triples the original warranty period, up to a maximum of two additional years ZERO LIABILITY MasterCard Zero Liability* protects you against unauthorized use of your card Please read the credit terms and conditions in the information box and on the back of the application form at the end of this brochure. For more information about the OVATION Gold MasterCard related to your package, call MY-CARD ( ) or visit nbc.ca/professionals. * Certain conditions apply. Visit mastercard.ca for additional information.

15 15 Investing As professionals, we understand each other Many types of investments are available depending on your financial objectives and investor profile. Discuss them with your dedicated advisor! INVESTING

16 16 FINANCIAL PACKAGE Business Professionals Enjoy advantages on investment and brokerage solutions offered by National Bank subsidiaries! Investments Offered to professionals by National Bank INVESTING Conventional redeemable and non-redeemable fixed-rate GICs in CDN$ 11 and US$ 12 Progress RRSP 13 Progress LIRA 13 TFSA cash balance 13 l Receive a bonus of ¼% on the posted rate 14 for all these products

17 17 Private Investment Management Offered to professionals by National Bank Trust 15 Complex financial planning mandates l Receive a 20% discount on fees Asset management l Receive a 10% discount on first-year fees Complete estate settlement plans l Receive a 10% discount on fees For more information, please visit nbc.ca/pim. Direct Brokerage Offered to do-it-yourself investors by National Bank Direct Brokerage 16 National Bank Direct Brokerage gives you powerful tools, competitive pricing and unbeatable customer service to help you monitor your investments and keep you informed of market developments. Credit balance in a brokerage account l Receive a bonus of ½% Debit balance in a brokerage account l Receive a discount of ½% RRSP/RRIF l Receive a 50% reduction on annual management fees RESP l No annual management fees For more information, please call or visit nbdb.ca.

18 18 FINANCIAL PACKAGE Business Professionals Full Service Brokerage Offered to professionals by National Bank Financial 17 Our investment advisors provide personalized services to guide you with your financial strategies, maximize your returns and reduce the risks associated with your investments, depending on your investor profile and on your risk tolerance. National Bank Financial can also provide advice on managing your assets. RRSP, RRIF, RESP, TFSA, SSP II l Receive a 50% discount on annual administration fees For more information, please call or visit info.nbf.ca.

19 19 Doing business Because we operate If, just like the business world, you never stop advancing, our account managers can help you structure and realize your projects. DOING BUSINESS

20 20 FINANCIAL PACKAGE Business Professionals Business Professionals Our specialized team can help you with your projects: Start up or relaunch a business Finance an activity 2 Acquire new office space Plus many other benefits! For more information, please contact your account manager in your nearest branch, or call You can also visit nbc.ca/professionals. Non-interest bearing current account Carrying out your day-to-day transactions 18 is easy. Enrollment in Internet Banking Solutions Business 6 is free for the first three months. 15% off the fees for cheques and debits, withdrawals and deposits at the branch counter, credits, and automated and electronic transactions. Business Client Card free of charge the first year. After that period, an annual fee of $25 will apply. For more information, please call or DOING BUSINESS

21 21 Interest bearing current account Put your excess cash to work for you. Enrollment in Internet Banking Solutions Business is free for the first three months. Interest paid at an advantageous rate on balances of over $15, % off the fees for cheques and debits, withdrawals and deposits at the branch counter, credits, and automated and electronic transactions. Business Client Card free of charge the first year. After that period, an annual fee of $25 will apply. For more information, please call or BusinessFlex Inc. line of credit Capitalize on business opportunities and carry out your transactions. 15% off the annual fee 19 Balance information available via our Electronic Banking Solutions Advances automatically repaid based on the funds available in your current account Interest calculated only on the portion of the line of credit used (transfers rounded to the nearest dollar) Life insurance available at any time 9

22 22 FINANCIAL PACKAGE Business Professionals Term loan 2 Help your business grow over the medium and long term. 15% off the application fee 20, up to $125 Variable amortization based on the life of the financed asset Fixed or variable interest rate Balance information available via our Electronic Banking Solutions Possibility of equal payments, depending on the repayment option selected Repayment of principal can be deferred (interest continues to accrue during this time) Life insurance and disability insurance are available at any time 9

23 23 Payroll and human resources management services Reduce the time and costs related to management tasks. No start-up fees and no processing fees for the first month 21 : Telephone payroll Nethris Internet Suite (basic or professional) The Nethris Internet Suite is fully integrated and modular, allowing you to choose the following options: Human resources management Time and attendance management Payroll processing Self-service portal For more information, please call ext or visit nbc.ca/payroll.

24 24 FINANCIAL PACKAGE Business Professionals 1 Bank account with chequing privileges. 2 Financing subject to credit approval by National Bank. Certain conditions apply. 3 Subject to credit approval by National Bank. Certain conditions apply. A guarantor who meets the Bank s criteria may be required. The annual amount is based on your personal budgetary requirements. Gradual limit increases are possible. 4 Two years after the card is issued, the annual fee in effect at that time will be billed automatically and will appear on the account statement. 5 User fees for the Interac 3 banking machine and point-of-sale network and the Cirrus 6 banking machine network are also payable. No additional fees apply for use of THE EXCHANGE 7 banking machine network. 6 Certain browser versions are required to access National Bank s Internet Banking Solutions and Mobile Banking Solutions. For information, go to nbc.ca/browsers. 7 Minimum 12-month rental in Canada. Some conditions apply, particularly concerning eligibility for safety deposit box rental. Details available in branches. Safety deposit box rental charges are indicated in the Guide to Personal Banking Solutions, which is available in branches. 8 Subject to banking charges for usage (per transaction or according to banking package). Please refer to our Fees, General Information and Agreement guide, which is available in branches. 9 Subject to the terms and conditions described on the insurance certificate. Certain exclusions and restrictions apply. Insurer: National Bank Life Insurance Company. 10 The dedicated travel agency is operated by Transat Distribution Canada Inc., holder of Quebec permit number and Ontario permit number Offer valid only for redeemable and non-redeemable fixed-rate guaranteed investment certificates (GICs) in Canadian dollars. The minimum investment required (in CDN$) is $500 for registered GICs, $5,000 for non-registered GICs with terms of 30 to 364 days and $1,000 for non-registered GICs with terms of 1 to 5 years. The interest rate is based on the principal amount invested and the length of the term. For further information, visit nbc.ca under Rates. Simple or compound interest, at the client s option, paid annually. This offer may be withdrawn at any time without notice at National Bank s discretion.

25 25 12 Offer valid only for redeemable and non-redeemable fixed-rate guaranteed investment certificates (GICs) in U.S. dollars. Minimum investment of US$5,000. The interest rate is based on the principal amount invested and the length of the term. GIC redeemable with penalty. Simple interest only, which is payable at maturity for terms of 30 to 364 days and semi-annually for terms of 1 to 5 years. For further information, visit nbc.ca under Rates. This offer may be withdrawn at any time without notice at National Bank s discretion. 13 Minimum contribution: $ The interest rate is based on the principal amount invested. For more details and to see the interest rates associated with each level of investment, consult nbc.ca under Rates. This offer may be withdrawn at any time without notice at National Bank s discretion. 15 Private Investment Management is offered by National Bank Trust Inc. and Natcan Trust Company, two subsidiaries of National Bank of Canada using the business name of National Bank Trust. Eligibility for this service depends on certain administrative conditions. 16 National Bank Direct Brokerage is a subsidiary of National Bank of Canada. National Bank Direct Brokerage Inc. offers no advice and gives no investment recommendations. The client alone is responsible for the financial consequences of his/her investment decisions. 17 National Bank Financial is a wholly-owned indirect subsidiary of National Bank of Canada. National Bank of Canada is a public company listed on the Toronto Stock Exchange (NA: TSX). 18 Please refer to our Fee Guide Banking Services for Businesses, which is available in branches. 19 The annual fee for the BusinessFlex Inc. line of credit is $250 if the limit is between $10,000 and $100, The term loan application fee represents 0.5% of the requested amount. 21 This offer may not be combined with any other offer or promotion. For more information, please visit nbc.ca/payroll. TM Nethris is a trademark of CGI Group Inc. used under licence. These solutions and customer services are the property of CGI. National Bank acts solely as a distributor of CGI s solutions and services. TD EDS/Trans Alliance L.P. TD Registered trademark of Fiserv Inc. Personal Flex Line is a registered trademark of National Bank of Canada. 1 OVATION Gold is a registered trademark of National Bank of Canada. 2 MasterCard is a registered trademark of MasterCard International Inc. Authorized user: National Bank of Canada. 3 Registered trademark of Interac Inc. 4 Registered trademark of NYCE Corporation. 5 Maestro is a registered trademark of MasterCard International Inc. Currency exchange charges apply. For complete details about transactions in foreign currencies, please refer to the Agreement Governing the Use of Automated Services and Electronic Banking Solutions, available in branches or at nbc.ca. Transactions in foreign currencies other than U.S. dollars will first be converted into U.S. dollars and then converted into Canadian dollars. 6 Registered trademark of MasterCard International Inc. 7 Registered trademark of Fiserv Inc. 8 Registered trademark of American Express Company US. AUT Copyright; American Express Canada, Inc SS-010-F.

26 INFORMATION BOX AND APPLICATION FOR A NATIONAL BANK OVATION GOLD MASTERCARD CREDIT CARD FOR BUSINESS PROFESSIONALS Annual interest rate or other rates These rates are in effect at the date the card is issued. These annual interest rates apply when the promotional rate is not granted, when it is lost or once the promotional period has expired in cases where the promotional rate was granted: Purchases: 19.99% Balance transfers: 21.99% after the promotional period. Cash advances: 21.99% after the promotional period. Promotional rate: The promotional rate on balance transfers and cash advances is 3.9%, applicable to the first 6 billing cycles. The granting of the 3.9% promotional rate on balance transfers and cash advances is subject to a separate credit approval. The card could be issued without the promotional rate. This promotional rate is not available for the OVATION Gold card for students. Loss of promotional rate: You will lose the promotional rate and the interest rate will be set at 19.99% for purchases and 21.99% for balance transfer and cash advances, if you fail to comply with one of the conditions set forth in the Agreement governing the use of the MasterCard credit card, namely if you fail to make the minimum payment by the due date. You will also lose the promotional rate once the promotional period has expired. Interest-free/ grace period Minimum payment Foreign currency conversion You benefit from a grace period of at least 21 days if you pay your full balance at the latest on the date indicated on your monthly statement of account. No grace period applies to balance transfers and cash advances. Your minimum payment will correspond to 3% of your account balance plus any amount already due or $10, whichever amount is greater (unless your account balance is lower than $10, in which case you must pay the entire balance). If you exceed your credit limit, your minimum payment will correspond to 3% of your account balance or the amount in excess of your credit limit, whichever amount is greater. Foreign currency transactions carried out will appear on your statement in Canadian currency. A US currency transaction will be converted to Canadian currency at the exchange rate established by MasterCard Worldwide, to which a fixed rate of 2.5% will be added. A foreign currency transaction other than in US currency will first be converted into US currency according to the exchange rate established by MasterCard Worldwide. The amount thus converted into US currency will then be converted to Canadian currency at the applicable exchange rate established by MasterCard Worldwide, to which a fixed rate of 2.5% will be added. The applicable exchange rate is that in effect at the moment the transaction is registered on your statement, whether it consists of a debit or a credit. Annual fees Cards Main card Additional card OVATION Gold $75 $0 OVATION Gold for students $0 for the first two years, then $75 $0 Other fees Fees shall appear on the 2 nd statement issued by the Bank following the issuance of the card, and once a year thereafter, on the anniversary of this 2 nd statement, whether the card is activated or not. For the OVATION Gold card for students, fees shall appear on the monthly statement on the anniversary of the account in 2 years, and once a year thereafter, on the anniversary of the account. Debited from the account on the day the transaction is made or the event occurs: Additional copy of sales slip: $5.00 (1) Additional copy of monthly statement: $5.00 (1) Cheque issued for a credit balance: $5.00 Fees for dishonoured account payments: $42.50 Fees for cash advances (per transaction): National Bank ATMs: $3.50 National Bank tellers: $3.50 Other financial institutions in Canada (tellers* and Interac**): $3.50 Other financial institutions outside Canada (tellers* and Cirrus**): $5.00 (1) No fee will be charged for a transaction carried out within 30 days following the issuance of the statement of account. * At a financial institution part of the MasterCard Network. ** Trademarks of Interac Inc., MasterCard International Inc. and CIRRUS System Inc. Authorized user: National Bank of Canada (2014/03/01)

27 Application Form 1 OVATION Gold MasterCard credit card 1 Financial Package for Business Professionals MAAC Promotional code IMPORTANT: Please return this form to a National Bank financial advisor so that your professional status can be confirmed Please Select Your Card Correspondence: E F Please print in black ink OVATION Gold card Main card Additional card OVATION Gold card for students Main card Additional card Primary Cardholder s existing National Bank MasterCard credit card number: 5258 Choose your card Accountant (CA, CGA, CMA) (RE70) Accounting student (ET70) Lawyer (RE54) Law student (ET54N) Notary (NO73) Notarial law student (EN73) HEC Montreal graduate (HE73) HEC Montreal student (EH73) Member No./Reference Does the Primary Cardholder wish to keep the current card if he is eligible for an additional credit? Yes No If not, the current credit card balance will be transferred to the new MasterCard account and the current MasterCard account will be cancelled upon activation of the new card. 2. Personal Information of Primary Cardholder All fields are mandatory unless otherwise indicated Mr. Last name and first name Date of birth Social insurance number 3 (optional) Mrs. Telephone number at home Telephone account in the name of: M D Y Maiden name of Primary Cardholder s mother (for identification and security purposes) Primary Cardholder Other (specify): Address Apt. City Province Postal code At current address since Owner Living with parent/relative Previous address (if less than 2 years) Apt. City Province From To Tenant Other M/Y Name of closest relative not living with Primary Cardholder (optional) Address of closest relative not living with Primary Cardholder (optional) Telephone number (optional) M/Y Employer (if self-employed, state name of company or if student, name of institution) Full-time Temporary Occupation If student Full-time Part-time Seasonal Part-time Address of employer Since Telephone number Total gross monthly income $ Type of bank account Chequing account Name of financial institution Other gross monthly income of household Savings account 3. Personal Information of Authorized User Mr. Last name and first name Date of birth $ Social insurance number 3 (optional)) Mrs. M D Y Address Apt. City Province Postal code Relationship with Primary Cardholder Occupation Telephone number at home Telephone number (work/other) 4. Balance Transfers The Primary Cardholder requests the transfer of the credit card balances listed below to the Bank s MasterCard account. 4 The total of all amounts transferred under this application cannot exceed $5,000, and each amount cannot be less than $250. This section only applies to credit cards not issued by the Bank. $ X Name of issuing company or institution Amount Card number Name of issuing company or institution X $ X Amount Card number Primary Cardholder s signature 5. Important Mandatory Signature The Cardholder and the Authorized User, if applicable, confirm the accuracy of the information contained in this credit application. The Cardholder and the Authorized User acknowledge having read the terms and conditions of this credit application and agree to be bound by them. In particular, the Cardholder and the Authorized User acknowledge having provided their consent pertaining to their personal information. This consent is effective immediately and for the duration of the period they remain clients of the Bank or for a longer period if required or permitted by law, subject to their right to restrict the collection, use and disclosure of their personal information. Furthermore, the Cardholder authorizes the Bank to obtain, from time to time, credit records from credit reporting and assessment agencies. The Cardholder also acknowledges that he will be the only person responsible for the repayment to the Bank of all amounts due resulting from the use of the Account, including transactions made by the Authorized User. X X X X Primary Cardholder s signature Date Authorized User s signature Date Reserved for the Bank: Employee number: Transit: CIS client number: Advisor s name: Advisor s signature: This application may be sent in the enclosed envelope to the following address: Credit Card Services, 600 De La Gauchetière Street West, Suite , Montreal, Quebec H3B 9Z9 or by fax, from outside Montreal, to or from Montreal, to Subject to credit approval by the Bank. 2 Proof of status: membership card or recent attestation from a professional order related to the profession. Attestation of studies: student card with photo, notice of registration, proof of attendance, course schedule, or course transcript. 3 Disclosure of the social insurance number is optional. For information on its use by the Bank, read the section entitled Collection, Use and Communication of Personal Information overleaf. 4 Balance transfers are treated as cash advances and are subject to the Agreement governing the use of the MasterCard credit card issued by the Bank. In particular, interest on the cash advance amounts begins to accrue as of the cash advance date, until full payment is received. The Bank reserves the right to refuse any balance transfer (2014/03/01)

28 Terms and Conditions Definitions Account: means the MasterCard account held by the Cardholder with the Bank; Agreement: means the Agreement Governing the Use of the MasterCard Credit Card as well as any amendments, where applicable; Authorized User: means a person to whom the Bank, at the request of the Cardholder, has issued a Card that is related to the Account; Bank: means National Bank of Canada, its successors and assigns, where applicable; Card: means a MasterCard credit card issued by the Bank at the request of the Cardholder that is related to the Account, in particular, any card issued to an Authorized User; Primary Cardholder: means the person who holds the Account, whose name appears on the statement of Account and to whom a Card is issued. The terms Cardholder, you and your refer to the Primary Cardholder and not the Authorized User. Opening of the Account and Issuance of the Cards The Cardholder requests that an Account be opened and a Card be issued in his name and in the name of an Authorized User, where applicable, as well as the renewal or replacement of such Cards, when necessary. Compliance with the Agreement Should the Bank agree to issue a Card at the Cardholder s request, the Cardholder acknowledges that the first use of the Account or of the Card after the Agreement or a notice of renewal or amendment is sent will confirm the Cardholder s agreement to be bound by the Agreement. The Cardholder is liable for all the obligations set out in the Agreement, including the indebtedness resulting from the use of the Account or of the Card by an Authorized User. Should the Cardholder request the issuance of a Card for an Authorized User, the Cardholder undertakes to remit the Card and a copy of the Agreement to the Authorized User as well as any replacement or amendment to the Agreement. The Authorized User undertakes to read the Agreement remitted to him by the Cardholder at the same time as the Card as well as any subsequent amendment notice to the Agreement which the Cardholder will remit to him. The Authorized User acknowledges that the first use of the Card following receipt of the Agreement or of a notice of amendment will confirm the Authorized User s agreement to be bound by the Agreement. In particular, the Cardholder and the Authorized User must notify the Bank immediately in the event a Card or a MasterCard cheque is lost or stolen or if they have reason to believe that a third party is using their Card number without authorization. They must also cooperate in any investigation in this respect. Furthermore, the Cardholder and the Authorized User must protect their password and keep it confidential at all times. They must notify the Bank immediately if the password s protection or confidentiality is compromised or if they suspect that another person knows it. Other Account-Related Services The Cardholder and the Authorized User, where applicable, understand that they will be bound by all other agreements regarding the services related to the Card which the Bank may offer them from time to time, namely, the rules and regulations regarding loyalty programs to the extent that the Card offers such rewards. Collection, Use and Communication of Personal Information Collection The Bank collects information of a personal nature, such as identification and financial information and information on spending habits, in order to offer regular financial services related to the issuance, management, renewal or replacement of the Card and insurance products related to the Card (where legislation permits), by any technological or electronic means or by telephone, where applicable, to understand and meet your needs, to determine your eligibility for the various products and services which the Bank offers and, generally, to protect the interests not only of the Cardholder and the Authorized User but also of the Bank. The Cardholder and the Authorized User agree to provide the Bank with the necessary information about them for the purposes mentioned in this application. In particular, the Cardholder authorizes the Bank to obtain personal information about him from persons and entities likely to have such information or to confirm its accuracy (credit reporting and assessment agencies, financial institutions, public registries, regulatory authorities and organizations, employers, professionals and individuals given as reference). Use and Communication 1. The personal information collected by the Bank and that it requires so that it can provide the requested products and services may be used and communicated to the persons and entities mentioned in the preceding paragraph, to any person working for and with the Bank, including the Bank s suppliers, providers and agents, as well as to other third parties, to the extent permitted by law, for the following purposes: 1.1 to determine the financial situation and eligibility for the various products and services requested, including the benefits, programs and services related to the use of the Card, if applicable, as well as to check the authenticity and accuracy of the information provided; 1.2 to provide on a continuous basis the various financial products and services requested; 1.3 to allow the processing and storage of data and the collection of accounts and to conduct inspections, verifications and investigations regarding transactions made with the Card; 1.4 to protect the Cardholder, the Authorized User and the Bank from errors and fraud, thereby authorizing the Bank to monitor transactions made with the Card and, as needed, exchange personal information with merchants where remote transactions are made with the Card; 1.5 to allow the Bank to compile data for statistical purposes, to assess the quality of its customer service and, generally, to manage its activities and ensure their compliance, which authorizes the Bank to record and monitor telephone conversations and other exchanges ( , Internet, etc.); 1.6 to enable the Bank to adopt the necessary measures and to exchange the required information with its subsidiaries and affiliates for risk management purposes, to update the customer profile and to comply with applicable legislation, in particular with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act; 1.7 to make it easier to identify the Cardholder and to distinguish the Cardholder from the Bank s other customers and to the credit reporting and assessment agencies, financial institutions, public registries, regulatory authorities and organizations, employers, professionals and individuals given as reference. The Bank may use the Cardholder s social insurance number for these specific purposes, unless the Cardholder declined to disclose it when completing this application form; 1.8 to enable interested individuals or companies to carry out due diligence audits in the event of the sale, assignment or any other form of transfer of the Bank s business or assets or to allow the conclusion of a transaction in this regard; 1.9 to convey the Cardholder s credit file to credit reporting and assessment agencies, to credit product insurers or to other lenders in order to preserve the integrity of the credit granting process, where applicable; and 1.10 in all other cases and under conditions where legislation allows the Bank to use and exchange personal information without the consent of the Cardholder and the Authorized User. 2. Some personal identification information, such as the name, address, telephone number, address and financial information may also be used and communicated for the following purposes: 2.1 to offer the Cardholder or the Authorized User, through telemarketing or other means, namely their personal telephone number, other products and services offered by the Bank, its subsidiaries and affiliates, as well as by its select business partners who are well established corporations chosen by the Bank. Such information will also be added to the customer lists drawn up and used by the Bank for such purpose; and 2.2 to allow the Bank to communicate this information, to the extent permitted by law, to its subsidiaries, affiliates and agents as well as to its select business partners so that they can offer products and services that might be of interest to the Cardholder or the Authorized User, through telemarketing or other means, namely by telephone. The Cardholder and the Authorized User expressly agree that the Bank may use and communicate their personal information for the purposes stated above. The Cardholder and the Authorized User acknowledge that they may, at any time, withdraw their consent regarding the use or communication of their personal information for the purposes mentioned in paragraph 2 above, subject to reasonable notice. The Bank must be notified by telephone at in the Montreal area or, toll free at , by by visiting nbc.ca or in person at one of the Bank s branches. The requested product or service will not be refused solely because the Cardholder or the Authorized User does not authorize the use or communication of the information for these purposes. They will be notified of the consequences of withdrawing their consent, in particular of the fact that they will no longer receive information on the products and services likely to be of interest to them. However, such decision will not preclude the Bank from sending regulatory inserts or from printing messages on a statement of account or other statement or from posting them on a website banner or on an online transaction site. The Cardholder and the Authorized User authorize the Bank to keep the collected information for the above-stated purposes as long as such information is needed or for any other period of time stipulated or permitted by law even if they no longer do business with the Bank. The Cardholder and the Authorized User acknowledge that they may also have access their personal information and correct it, if needed, by sending a request to this effect either to a branch or by to confidentiality@nbc.ca. In addition, the Cardholder and the Authorized User undertake to promptly notify the Bank of any changes in their personal information for the purposes of updating their files. The Bank is authorized to act on any information it holds about them until it is notified of any change to said information. Should the Cardholder or the Authorized User fail to notify the Bank of any such change, they cannot hold the Bank liable for any damages they might incur owing to the inaccuracy of the information it holds about them. For further information, the Bank s privacy policy is available at nbc.ca and through its branches. For the list of the Bank s select business partners, visit nbc.ca or call, toll free, Examples of Credit Charges Calculated Over a Period of Thirty (30) Days Annual interest rate Average balance $500 $3, % (regular rate for balance transfers and cash advances) $9.04 $ % (regular rate for purchases) $8.22 $49.29 Language The parties have requested that this agreement be drawn up in the English language. Les parties confirment leur volonté que le présent contrat soit rédigé en langue anglaise (2014/03/01)

29

30 Simplifying your day-to-day banking transactions. Helping you carry out the projects that are important to you. Customizing solutions and advice for your short-term projects and retirement plans. Insuring you and your assets for your peace of mind. Making sure your estate is transferred to your loved ones. Helping decisionmakers grow their business. l Should you have any questions, do not hesitate to contact us TelNat (2014/03) nbc.ca/professionals National Bank of Canada. All rights reserved. Any reproduction, in whole or in part, is strictly prohibited without the prior written consent of National Bank of Canada.

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