SHRIRAM TRANSPORT FINANCE COMPANY LIMITED (STFC) FIXED DEPOSITS. FREQUENTLY ASKED QUESTIONS (FAQs)

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1 SHRIRAM TRANSPORT FINANCE COMPANY LIMITED (STFC) FIXED DEPOSITS FREQUENTLY ASKED QUESTIONS (FAQs) 1. What options are available while opening a Fixed Deposit ("FD") account with SHRIRAM TRANSPORT FINANCE COMPANY LIMITED ("STFC )? You have the option of opening/renewing the fixed deposits under either of the cumulative or non cumulative scheme. Under the non cumulative scheme, interest would be paid on monthly, quarterly, half yearly and annual basis depending on the scheme subscribed by you as depositor. In cumulative deposits, interest is added to the deposit amount and the principal as well as the accumulated interest is paid to the customer on maturity. 2. Who can open FD account with SHRIRAM TRANSPORT FINANCE COMPANY LIMITED? Online Facility: Resident Individual holding a 3-1 ICICIdirect.com account can invest on Shriram Transport Finance Company Limited FD. Note: Joint Holding Facility is not available for Online application for Shriram Transport Finance FD. Offline Facility: Through the Offline mode a. Any Resident Individual b. HUF c. Domestic Company e. Firms f. Trusts g. Association of Person KYC documents required: INDIVIDUALS For Id Proofs a) Latest Photograph b) Passport c) PAN Card d) Driving License e) Voter Id f) Job Card by NREGA g) Aadhar Card For Company For Address Proofs a) Passport b) Driving License c) Voter Id d) Job Card by NREGA e) Aadhar Card f) Latest Utility Bill of any service provider (electricity, telephone, postpaid mobile phone, piped gas, water bill) g) Property/Municipal Tax Receipt h) Bank Pass book/bank Statement i) Pension Payment order j) Accommodation Letter from Employer k) Documents by Foreign Authorities

2 a) Certificate of incorporation. b) Memorandum and Articles of Association. c) A resolution from the Board of Directors and power of attorney granted to its Managers, officers or employees to transact on its behalf d) PAN copy of the company e) Proof of identity and address (as per KYC documents mentioned for individuals) of the authorized signatory of the company signing the application. For Partnership Firm a) Registration certificate b) Partnership deed c) Authorized signatory List d) Proof of identity and address(as per KYC documents mentioned for individuals) of the authorized signatories. For HUF a) HUF PAN card b) HUF Declaration c) Proof of Identity and Address (As per KYC documents mentioned for Individual)of the Karta. For Trust and Foundations a) Registration certificate b) Trust deed c) Proof of identity and address (as per KYC mentioned for individuals) of the authorized signatory of thetrust/institution signing the application. For Unincorporated Association or Body of Individuals a) Resolution of the managing Body of such Association or Body of Individuals. b) Power of attorney granted to him to transact on its behalf. c) Proof of identity and address (as per KYC documents mentioned for individuals) of the person who is holding the power of attorney to transact the business on behalf of the Unincorporated association or Body of Individual. d) Such information as may be required to collectively establish the legal existence of such an association or body of individuals. 3. Under what regulations, the fixed deposits accepted by NBFCs are governed? The public fixed deposit schemes of NBFCs are subject to the directions issued by the Reserve Bank of India under Non Banking Financial Companies Acceptance of Deposits (Reserve Bank) Directions, 1998 as amended from time to time. 4. How to purchase SHRIRAM TRANSPORT FINANCE COMPANY LIMITED FD online from You may logon to with your login id & password, click on FD/Bonds & select SHRIRAM TRANSPORT FINANCE COMPANY LIMITED FD. 5. What is the minimum amount required to place a FD with SHRIRAM TRANSPORT FINANCE COMPANY LIMITED? The minimum amount required to place a Fixed Deposit with SHRIRAM TRANSPORT FINANCE COMPANY LIMITED is Rs. 25,000 and thereafter-in multiples of Rs. 1, Will I get the FD receipt?

3 Yes, SHRIRAM TRANSPORT FINANCE COMPANY LIMITED will issue e- FD receipt acknowledging the money deposited by you with us. However, w.e.f May 1, 2014 Shriram Transport has stopped issuing physical certificate and e-fdr is sent to all the customers on their registered id who apply online using their ICICIdirect.com trading account. 7. When will I get the FD receipt? The customer will receive e-receipt on the registered address from the Principal post order execution within 20 days. 8. What is the range of tenure for which I can open a FD account? If you are a resident Indian individual/entity, you can open a FD account with SHRIRAM TRANSPORT FINANCE COMPANY LIMITED for a minimum tenure of 1 year to maximum tenure of 5years. 9. What is compounding in FDs? In case of deposit with Cumulative option, interest accrued is added to the existing deposit amount at the end of every year i.e. the interest is compounded on an Annual basis. However, Shriram Transport Finance publishes rates on the Monthly compounding basis. 10. What is the start date of interest on FD? Interest would accrue from the date when the money is debited from your ICICI Bank account. SHRIRAM TRANSPORT FINANCE COMPANY LIMITED may revise the above policy of interest accrual from time to time, at its sole discretion. 11. For Non-Cumulative Scheme, when will I receive the interest credited? The interest is credited as per the below grid in case of Non-Cumulative Scheme Non- Cumulative Schemes Monthly Last Day of every Month Quarterly Last day of Mar/June/Sept/Dec Half Yearly Last day of Mar and Sept Yearly Last day of Mar 11. Can different FD accounts be opened in the name of single depositor? Yes, single depositor may open several deposit accounts in the same name. 12. What is 'nomination'? Through nomination facility, the depositor may nominate a person to whom SHRIRAM TRANSPORT FINANCE COMPANY LIMITED has to pay the deposit amount in case of death of the depositor. For availing this facility, you should fill the nomination details in the appropriate space provided in the order book.

4 13. How can the deposits be redeemed? The deposit receipt duly discharged with a revenue stamp of requisite value should be surrendered to SHRIRAM TRANSPORT FINANCE COMPANY LIMITED at least two weeks prior to the maturity date of FD. FDR to be dispatched along with the maturity form at below mentioned address: SHRIRAM VALUE SERVICES PVT LTD. Office No. 104 & 105, 1st Floor, Level-1, Rupa Solitaire, Building No. A-1, Millennium Business Park (MBP), Sector-1, Mahape, Navi Mumbai Id corpquery@shriramvalue.in However, for customers who have applied online on or after May 1, 2014, there is no requirement of sending FDR as for e-fdr cases maturity proceeds will be credited directly to the registered bank account. 14. What is the mode of getting payment on redemption/interest? The redemption/interest payment will be directly credited to your ICICI Bank Limited account 15. Can I redeem my FD before the original term? If so, are there any conditions applicable to the same? Yes, FD can be withdrawn before the original term of the FD in accordance with the directions issued by Reserve Bank of India under Non -Banking Financial Companies Acceptance of Deposits (Reserve Bank) Directions, 1998 as amended from time to time on a request being made by a depositor, premature withdrawal of the deposit may be allowed subject to the following conditions: Clause- As per the directions of the Reserve Bank of India currently in force, the deposit shall not be repaid before the expiry of 3 months from the date of deposit. (Not applicable in case of premature repayment in the event of death of the depositor) In case of premature withdrawal after 3 months, interest shall be paid at the following rates:- Period Exceeding But Less Than 3 months 6 months NIL Applicable Interest rate 6 months Before the Date of Maturity 2 % lower than the interest rate applicable for the period for which it has run, OR if no rate has been specified for that period 3% lower than the minimum rate at which deposits are accepted by the Company.*

5 * The above Rates are also applicable for Prematurity payment (PMP) in the case of a death of depositor. Process-Request letter to be submitted signed by All Holders stamp along with Original Fixed Receipt duly discharged by pasting Rs.1/- revenue stamp at the back side of it cross signed by the all Holders, in case of Online Applications a print out of the e-receipt should be send. 16. How is the FD renewed? Subject to the FD scheme being open, the deposit may be renewed on maturity: Online Renewal: All Shriram Transport FD online applications can be renewed online from 34 days and upto 4 days before the date of maturity. Customers can login to their ICICIdirect.com trading account and go to FD/Bonds section>>renewal order book and click on Renewal link in the Action column. Offline Renewal: FDs can also be renewed offline by submitting a duly filled fresh FD Application Form within one month from the date of maturity. It is necessary that the fresh FD Application Form should be submitted along with the duly discharged old FD receipt with revenue stamp of requisite value. The renewal will be subject to the terms and conditions of the FD scheme as applicable on the maturity date of the old deposit. 17. Is FD transferable? No, FD is non- transferable. 18. Can a loan be obtained from SHRIRAM TRANSPORT FINANCE COMPANY LIMITED against the security of the FD? Yes, loan facility is available at the discretion of SHRIRAM TRANSPORT FINANCE COMPANY LIMITED, which can be availed only after three months from the date of deposits and up to 75% of the deposit amount subject to certain terms and conditions. Interest on such loans will be 2% above the deposit rate. 20. How can a depositor change the address etc. during the term of deposit? An application requesting to update the address etc. may be submitted to SHRIRAM TRANSPORT FINANCE COMPANY LIMITED (at the above mentioned address) along with the proof of such change, like new Residence proof. The deposit holders should sign the application. 21. What if one loses the FD Receipt.? In the event of loss of the Fixed Deposit Receipt, SHRIRAM TRANSPORT FINANCE COMPANY LIMITED should be immediately informed about the loss of the instrument. SHRIRAM TRANSPORT FINANCE COMPANY LIMITED may issue a duplicate Fixed Deposit Receipt, subject to non encashment of the original instrument, upon receipt from the depositor of a 'letter of loss of instrument' and an indemnity in the prescribed form to its satisfaction and after compliance with such other formalities as may be required by the SHRIRAM TRANSPORT FINANCE COMPANY LIMITED.

6 In case of the loss of the Original FDR, a duly filled in Indemnity Bond has to be submitted. Notes: To be executed on non-judicial stamp paper of Rs 50/- The bond has to be submitted along with a request letter, and KYC Proof (ID and Address Proof) To be signed by all Fixed Deposit Holders in cases of joint holding. 22. If legal disputes arise, what is the resolution mechanism? Disputes, if any, arising in connection with SHRIRAM TRANSPORT FINANCE COMPANY LIMITED's FDs, will be subject to jurisdiction of Court at city of Chennai. 23. Are public deposits guaranteed by RBI? No. Though the fixed deposits of SHRIRAM TRANSPORT FINANCE COMPANY LIMITED are within its regulatory framework, RBI does not undertake any responsibility for the repayment of deposits/discharge of liabilities by SHRIRAM TRANSPORT FINANCE COMPANY LIMITED. The depositor is advised to satisfy himself about the financial position and all relevant aspects before placing his deposit 24. When do I become liable for TDS? If the aggregate interest income that you are likely to earn for all your deposits is greater than Rs. 5,000/- in a financial year, you become liable for TDS, subject to submission of Form 15G for individuals and 15H for senior citizens (Citizen who is of the age of 65 years or more) 25. When is TDS deducted? TDS is deducted every time the Company pays or credits interest during the financial year. In addition, TDS is also deducted on interest accrued (but not yet paid) at the end of the financial year viz. 31st March 26. Where should I submit form 15 G / 15 H? You should download applicable form 15 G / 15 H by clicking on the link provided in the order book under Fixed Deposit section & send it to SHRIRAM TRANSPORT FINANCE COMPANY LIMITED within 7 days of making the application. Forms need to be sent at below mentioned address: All communications with regard to deposits should be addressed to The Manager (Deposit), SHRIRAM VALUE SERVICES PVT LTD. Office No. 104 & 105, 1st Floor, Level-1, Rupa Solitaire, Building No. A-1, Millennium Business Park (MBP), Sector-1, Mahape, Navi Mumbai Id corpquery@shriramvalue.in

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8 NOTE: This FAQ is only meant to clarify certain basic questions on Fixed Deposit scheme. The information given is included only for general purpose and the depositors should be aware that the relevant rules, regulations, or their interpretation might change. We strongly advise depositors to contact our Call Centre/SHRIRAM TRANSPORT FINANCE COMPANY LIMITED branches/registrar for any additional information/clarifications. Please read the terms & conditions, Financial statements & Declarations available on com before investing in SHRIRAM TRANSPORT FINANCE COMPANY LIMITED FD. ICICI Securities Ltd. acts as a referral agent to SHRIRAM TRANSPORT FINANCE COMPANY LIMITED. and the offer is brought to you by SHRIRAM TRANSPORT FINANCE COMPANY LIMITED subject to fulfillment of eligibility criteria, terms and conditions etc.