Lending. Cash Withdrawal. Change Fees and soiled notes. Service Fees. Current Accounts. Auditors Certificates. Fixed from time to time by the ALCO 8%

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1 TARIFF GUIDE 2016

2 Lending Prime lending rate Penalty interest rate Advances Est fee-corporates (O/D) Est fee - personal Per transaction service fee Fixed from time to time by the ALCO 8% 4% flat 4% flat Minimum fixed monthly service fee Cash Withdrawal Over the counter- Personal and Business ATM 1.25% of the value 1% of the value Change Fees and soiled notes Change for non-customers Change for customers Soiled notes 2% of amount being changed 1% of amount being changed 2% of amount deposited as soiled notes Service Fees Personal - Silver Personal - Executive Banking Clients Personal - Private Banking Clients Personal - Private Banking Club - Joining Fee Business - Small Business Account Business - Corporate Cheque Transactions per month per month $15.00 per month Once-off on opening of account, EURO 15.00, ZAR , GBP 10.00, BWP $40.00, EURO 30.00, ZAR , GBP 25.00, BWP % of cheque value (included in monthly service fee application) Current Accounts Copy statements per page Over 4 mths per page Mini statement (Personal) Mini statement (Business) Copy deposit slips Error in cast per deposit slip n/a Auditors Certificates Certificate of balance Auditors certified return

3 Cheque Books Personal - 25 page Executive 25 page Company - 25 page Technical Irregularities Stop Payment Instruction Refer to Drawer/Insufficient Funds $4.75 Inclusive of $1.25 Stamp duty Inclusive of $1.25 Stamp duty Inclusive of $1.25 Stamp duty Deposit Books Triplicate Loose deposit slips Document/Voucher search charge $8.00, ZAR 97.60, GBP 5.00, EURO 6.00, BWP $0.10 for below three months, above three months Transfers Telegraphic Transfers - Individuals Telegraphic Transfers - Corporates Inter-account Personal Inter-account Business Telegraphic Transfer Recall MT 191 Telegraphic Transfer Enquiry Charge RTGS - personal RTGS - Business and corporate Rejected RTGS RTGS Recall Charge - initiated by customer Erroneous Incoming RTGS Beneficiary Details Correction Charge Erroneous Incoming RTGS Sending Back to Sender Bank Charge Personalised RTGS Stationery recovery Return of incoming funds after failing to apply Incoming transfers to other banks 1% Min $25.00 Max $ or equivalent in the currency of transfer 1% Min $30.00 Max $ or equivalent in the currency of transfer $ $40.00, GBP 30.00, EURO 40.00, JPY $15.00 per instruction per instruction per instruction $25.00 per instruction No charge $2.50 per instruction $8.00 per pad $50 flat $25 flat Exchange Control CD1 S - Individuals CD1 S - Companies PTSI/GSD/TRI Forms Other applications - Individuals Other applications - Companies Follow ups - Individuals Follow ups - Companies CD1/CD3 CHARGE for reminders and advance payments Follow-up on overdues CD1/CD3 CHARGE $6.00 $6.00 $6.00 per letter Foreign Currency Transactions Purchases Sales - Market, space Sales-Foreign Currency Account funds No charge 1% Min $25.00 Max $ No charge

4 Guarantees Commission Establishment fee Shipping Guarantees 0.5% Min monthly 4% with Security, 2.5% Back to back with 1st Class bank, 2% pledge, 6% no security Min 3% Min Letters of Credit Outward - commission Extensions Increases in amt Inward - commission Confirmation Payments/Negotiation Amendments/Cancellations Transferable credits Swift charge per each letter of credit Cancellation fees Documentary collections- Handling and processing fees $ % per month on sight Min $ % Min $ $ Bills For Collection Inward bills for collection Exchange Commission Unpaid Bills Outward bills for collection Exchange Commission (waived on pension cheques) Confirmed Certified list for Auditors Preparing certificates Certificate of balance Bills Discounted Refer to Treasury 3% of bill value Min $25.00 Max $ $25.00 flat Refer to Treasury 3% of bill value Min $25.00 Max $ Refer to Treasury for Discount Rates Reports Category report Full general report Safe Custody Open packets-payable in advance Blocked account holders Lodgement Deposit Fee Sealed packets-annual Deed Boxes Inspection Fee Confirming Certificates Preparing Certificates

5 Safe Deposit Lockers Small (annually- paid in advance) Medium (annually- paid in advance) Large (annually- paid in advance) Access Fee Inspection Fee Standard File Interchange (SFI) Installation fee Annual fees Re-Installation fee Late diskette Submission fee Additional Machines Salaries Salaries - Onward Passing Salary recall Debit Order per file per machine $1.20 per entry-onward passing per txn or per file Paynet Salaries Module Trade Payments Module $3.00 per transaction New Business Online (nbol) Nbol Installation fee Nbol fee Nbol annual fee Internal Transfer Late salary fee RTGS $25.00 per transaction E-Statement (set-up fee) Personal Accounts Corporates Local Debit Card Local Debit Card fee Renewal ZimSwitch POS ZimSwitch ATM Charge ZimSwitch balance enquiry First Debit card free and thereafter. Debit cards are mandatory. $0.10 for purchases up to $10; $0.45 for purchases above $10 $4.00 per transaction $0.15 International Cards ATM Cash withdrawal - International Mastercard and VISA Card on Stanbic ATM (other bank cards) International ATM Cash withdrawal - Stanbic VISA Card on International VISA ATM (Stanbic Cards) VISA Card - Balance Enquiry 2% Min 2% $0.30

6 VISA Blue and VISA Silver Card Replacement of existing Magstripe with chip cards New card/ Replacement/ lost/ expired/ stolen Monthly card maintenance fee VISA Gold Card Replacement of existing Magstripe with chip cards New card/ Replacement/ lost/ expired/ stolen Monthly card maintenance fee $7.00 VISA Platinum Card Replacement of existing Magstripe with chip cards New card/ Replacement/ lost/ expired/ stolen Monthly card maintenance fee Priority Pass - Airport Lounge access $25.00 per visit Internet Banking Stanbic to Stanbic Payments Stanbic to Other Banks Bill Payments Funds Transfer Own Accounts Balance and Statement download per transaction per transaction Mobile Banking - Blue 247 Balance Enquiry Mini statement Self-funds transfer Funds transfer Inter Account (Same Bank) Funds transfer Inter bank - ZIPIT Funds transfer Inter bank - RTGS Bill Payment Airtime purchases $0.10 per inquiry $0.10 per inquiry per transfer per transfer $0.33 per transfer per transfer per payment NIL External Loan Application Applications below USD10M approved by ourselves Applications above USD10M submitted to RBZ for approval Other EcoCash Excesses Penalty Charge Consolidated payments Photocopying per entry

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